Standard Terms and Conditions

“All business is undertaken subject to the applicable Standard Trading Terms and Conditions and whatsoever agreements “

Copies of the applicable standard trading terms and
Conditions can be obtained upon request on our Email id:

Info@natrajroadways.In

  1. All Cheques/Demand drafts for payment of bills must be crossed “A/C Payee Only” and Drawn in Favor of “Company’s Name”.
  2.  All Online payments must be drawn in Favor of “Company’s Name”.
  3. In case of a Cheque Returned/Bounced, All the Penalties Will Be Bear by Buyer.
  4. Disputes are exclusively subject to the jurisdiction of Mumbai and all the legal fees will be borne by the buyer.
  5. If the Payment is Not Done within the 10days of the due date, then the rest of the pending order will be on hold.
  6. The Telephonic Conversations Can be recorded for training and another official purpose.
  7. Arbitrator to conclude the disputed matter legally and amicably will be exclusively to be appointed from Mumbai jurisdiction.
  8. All goods are accepted subject to our conditions which are exhibited in full and available all our office.
  9. Transit insurance/general insurance is mandatory by the consignor/consignee in case of damage/leakage/accident/theft/fire etc., we are not liable for any damage/leakage during the transit period/ delivery period/ period of loading and unloading of any type of cargo.
  10. Any E-way bill dispute related to any documents, issued maybe by the client/consignor/consignee the liability will be on their scope.
  11. Extension of Validity of E way bill concern is on client/consignor/consignee/vehicle owner scope apart from any intimation provided to us in writing will be considered as our responsibility by any of the said parties.
  12. In case of a mutual agreement duly signed between the clients and us, other than that it’s the client’s responsibility to make the payment within 30 days, or else 18% interest will be charged on due payments.
  13. Detention charges will be considered accordingly for double axles vehicles (40ton capacity) as Rs.3000/- per day, for triple axles (45-ton capacity) Rs.3000/- per day, for the double crown (55-ton capacity) as Rs.4000/- per day, for Puller tractor as Rs15,000/- per day, for Per Hydraulic axels as Rs.3000/- per day, for pick up Rs.1500/- per day, for trucks from 9-ton capacity to 16-ton capacity as Rs.2000/- per day and trucks above 16-ton capacity will be charged as Rs.2500/- per day. Apart from these if any mutual agreement is made between us and the clients will be considered as per terms and conditions. Goods must be collected within 24 hours of their arrival at the destination. The consignee must enquire about the arrival of goods.
  14. Apart from any mutual agreement between both parties, Warai charges, Loading and Unloading charges, Weigh Bridge Charges, Parking Charges, and Detention charges will be an additional charge apart from transportation charges mentioned in the invoice as per actual receipts/Lr receiving. Emails or sms will be provided as compliance records related to additional charges where receipts are not available or Lr copy receiving is wrongly represented by the client/consignor/consignee. 
  15. While loading any cargo, it’s the client’s responsibility to click the photo from all sides of the goods to make sure whether the goods are damaged or not before loading. Carriers do not undertake any responsibility for rebooking of the goods consigned through them to any destination.
  16. In case of prescribed route changes, cargo dimension changes, and cargo weight increases. In such cases, no liability will be charged due which vehicle owner has to take a long route to reach the destination resulting in delaying/damage/theft/fire, etc. causing loss of goods
  17. In case of any natural calamity like flood/fire strike/earthquake, etc. takes place, no liability will be charged which results in delaying/damaging/theft/fire, etc.
  18. Any Email sent from us to our clients will be considered as final intimation mail if no counter e-mail is received against the same e-mail within 15 days and the final invoice will be generated as per the mail related to any dispute/damage/detention/theft/fire/flood etc. the client agreement will be void to process for any further legal proceedings.
  19. Once an invoice is received by the clients by hand or by courier or through email, the acceptance of the same will be considered as accepting all the terms and conditions mentioned on the front and back side of invoices and the client is liable to pay the due amount in the desired period.
  20. If any client changes his office address or changes his business profession without intimation in writing will be considered a fraud client and all the liability will be recovered as per fraud case court trial basis.
  21. If goods or any over-dimensional cargo is unloaded out of the factory area or at any open construction site where no response from clients from how many days the vehicle is on standby or the vehicle is detained to open any railway crossing, Skywalk, or any other issue if it’s in client scope in such cases an email will be sent from our side and if no counter email is being received within 15 days, our e-mail will be considered as final settlement mail and invoices will be generated accordingly related to any dispute and Liability will be recovered as per terms and conditions mentioned on invoices.
  22. GST charges are to be paid by the client/consignor/consignee as per the reverse charge mechanism basis against all our invoices. 
  23. TDS Charges are to be deducted as per government norms.
  24. No cash will be accepted by clients at the unloading point or paid to our employees against any invoices. The liability will be the same to clients against invoices in such cases.  
  25. Any GST-related compliances are to be fulfilled by the client/consignor/consignee as per GST norms to avoid future notices issued by any GST officer.
  26. As we are not charging any amount of GST in our invoices, if any notices we received in the future from the GST officer, the whole responsibility/liability will be on the client/consignor/consignee scope and whatever the lawyer fees, court trial deposit fees with interest, if paid by us, will be charged with penalty and interest from the day of the trial initiated in court to the said parties.
  27. NO enquiry will be entertained relating to any consignment after the expiry of 30days from the date of delivery.

Standard Terms and Conditions

“All business is undertaken subject to the applicable Standard Trading Terms and Conditions and whatsoever agreements “

Copies of the applicable standard trading terms and
Conditions can be obtained upon request on our Email id:

Info@natrajroadways.In

  1. All Cheques/Demand drafts for payment of bills must be crossed “A/C Payee Only” and Drawn in Favor of “Company’s Name”.
  2.  All Online payments must be drawn in Favor of “Company’s Name”.
  3. In case of a Cheque Returned/Bounced, All the Penalties Will Be Bear by Buyer.
  4. Disputes are exclusively subject to the jurisdiction of Mumbai and all the legal fees will be borne by the buyer.
  5. If the Payment is Not Done within the 10days of the due date, then the rest of the pending order will be on hold.
  6. The Telephonic Conversations Can be recorded for training and another official purpose.
  7. Arbitrator to conclude the disputed matter legally and amicably will be exclusively to be appointed from Mumbai jurisdiction.
  8. All goods are accepted subject to our conditions which are exhibited in full and available all our office.
  9. Transit insurance/general insurance is mandatory by the consignor/consignee in case of damage/leakage/accident/theft/fire etc., we are not liable for any damage/leakage during the transit period/ delivery period/ period of loading and unloading of any type of cargo.
  10. Any E-way bill dispute related to any documents, issued maybe by the client/consignor/consignee the liability will be on their scope.
  11. Extension of Validity of E way bill concern is on client/consignor/consignee/vehicle owner scope apart from any intimation provided to us in writing will be considered as our responsibility by any of the said parties.
  12. In case of a mutual agreement duly signed between the clients and us, other than that it’s the client’s responsibility to make the payment within 30 days, or else 18% interest will be charged on due payments.
  13. Detention charges will be considered accordingly for double axles vehicles (40ton capacity) as Rs.3000/- per day, for triple axles (45-ton capacity) Rs.3000/- per day, for the double crown (55-ton capacity) as Rs.4000/- per day, for Puller tractor as Rs15,000/- per day, for Per Hydraulic axels as Rs.3000/- per day, for pick up Rs.1500/- per day, for trucks from 9-ton capacity to 16-ton capacity as Rs.2000/- per day and trucks above 16-ton capacity will be charged as Rs.2500/- per day. Apart from these if any mutual agreement is made between us and the clients will be considered as per terms and conditions. Goods must be collected within 24 hours of their arrival at the destination. The consignee must enquire about the arrival of goods.
  14. Apart from any mutual agreement between both parties, Warai charges, Loading and Unloading charges, Weigh Bridge Charges, Parking Charges, and Detention charges will be an additional charge apart from transportation charges mentioned in the invoice as per actual receipts/Lr receiving. Emails or sms will be provided as compliance records related to additional charges where receipts are not available or Lr copy receiving is wrongly represented by the client/consignor/consignee. 
  15. While loading any cargo, it’s the client’s responsibility to click the photo from all sides of the goods to make sure whether the goods are damaged or not before loading. Carriers do not undertake any responsibility for rebooking of the goods consigned through them to any destination.
  16. In case of prescribed route changes, cargo dimension changes, and cargo weight increases. In such cases, no liability will be charged due which vehicle owner has to take a long route to reach the destination resulting in delaying/damage/theft/fire, etc. causing loss of goods
  17. In case of any natural calamity like flood/fire strike/earthquake, etc. takes place, no liability will be charged which results in delaying/damaging/theft/fire, etc.
  18. Any Email sent from us to our clients will be considered as final intimation mail if no counter e-mail is received against the same e-mail within 15 days and the final invoice will be generated as per the mail related to any dispute/damage/detention/theft/fire/flood etc. the client agreement will be void to process for any further legal proceedings.
  19. Once an invoice is received by the clients by hand or by courier or through email, the acceptance of the same will be considered as accepting all the terms and conditions mentioned on the front and back side of invoices and the client is liable to pay the due amount in the desired period.
  20. If any client changes his office address or changes his business profession without intimation in writing will be considered a fraud client and all the liability will be recovered as per fraud case court trial basis.
  21. If goods or any over-dimensional cargo is unloaded out of the factory area or at any open construction site where no response from clients from how many days the vehicle is on standby or the vehicle is detained to open any railway crossing, Skywalk, or any other issue if it’s in client scope in such cases an email will be sent from our side and if no counter email is being received within 15 days, our e-mail will be considered as final settlement mail and invoices will be generated accordingly related to any dispute and Liability will be recovered as per terms and conditions mentioned on invoices.
  22. GST charges are to be paid by the client/consignor/consignee as per the reverse charge mechanism basis against all our invoices. 
  23. TDS Charges are to be deducted as per government norms.
  24. No cash will be accepted by clients at the unloading point or paid to our employees against any invoices. The liability will be the same to clients against invoices in such cases.  
  25. Any GST-related compliances are to be fulfilled by the client/consignor/consignee as per GST norms to avoid future notices issued by any GST officer.
  26. As we are not charging any amount of GST in our invoices, if any notices we received in the future from the GST officer, the whole responsibility/liability will be on the client/consignor/consignee scope and whatever the lawyer fees, court trial deposit fees with interest, if paid by us, will be charged with penalty and interest from the day of the trial initiated in court to the said parties.
  27. NO enquiry will be entertained relating to any consignment after the expiry of 30days from the date of delivery.
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